Deliveries and returns
Shipping your parcel
Parcels are usually dispatched within 2 days of receipt of payment. They are sent via UPS with a tracking number and delivered without requiring a signature. Parcels can also be sent via UPS Extra and delivered against signature. Please contact us before choosing this delivery method, as it incurs an additional charge. Whichever delivery method you choose, we will send you a link to track your parcel online.
Delivery charges include handling and packaging costs as well as postage. Handling charges are fixed, whilst postage varies according to the total weight of the parcel. We recommend that you combine all your items into a single order. We cannot combine two orders placed separately, and shipping charges apply to each one. Your parcel is dispatched at your own risk, but special care is taken with fragile items.
The boxes are of a suitable size and your items are properly protected.